Surgical care, reinvented

Your protocols.
Every patient.
Automatically.

MendAId delivers your personalized post-operative care messages to every patient at exactly the right moment — without adding a single task to your day.

Schedule a Demo See how it works
8am
Daily automated check-ins
24/7
Patient question coverage
0
Hours of IT setup
HIPAA-Compliant & Secure
Setup in Under 30 Minutes
No EHR Integration Required
Physician-Built
The problem

Recovery happens at home.
Your team isn't there.

"After surgery, patients have questions at 2am. They don't know if what they're feeling is normal. They call the office. They go to the ER. Most of the time, they didn't need to."
After-hours calls overwhelm staff
Routine post-op questions flood your phones, pulling nurses away from patients who need them.
Unnecessary ER visits
Anxious patients visit the ER for concerns that a simple, reassuring answer would have resolved.
Protocols don't reach patients
Discharge paperwork gets lost. Your careful instructions go unread. Patients wing it.
How it works

Set it up once.
Works forever.

Upload your protocol, build your message timeline, enroll patients. MendAId handles the rest.

01
Upload your protocol
Upload your existing post-op protocols or discharge PDFs. MendAId uses your exact clinical guidance — never inventing or guessing. No EHR or IT integration required.
One time setup
02
Build your timeline
Set which messages go out at which day offsets — before and after surgery. Import from our Excel template or build in the dashboard.
Your schedule
03
Enroll patients
Staff adds patients from the dashboard, or patients scan a QR code in your waiting room. Surgery date triggers everything automatically.
Fully automatic
Meet Remi

Your AI care coordinator. Remi answers patient questions, sends daily check-ins, and alerts you the moment something needs your attention.

Protocol-driven, not guessing Warm and reassuring Escalates emergencies instantly Never claims to be human Available 24/7
Features

Everything your practice
actually needs.

Protocol-driven AI responses
Remi answers questions using only your uploaded protocol. No hallucination. No clinical decisions. Just your knowledge, delivered.
Automatic scheduled messages
Pre-op reminders, day-of check-ins, post-op milestones — all sent automatically based on each patient's surgery date.
Two-tier safety escalation
Emergency keywords trigger an immediate 911 redirect. Urgent symptoms alert you by SMS while Remi responds to the patient. When in doubt, Remi defaults to directing patients to call the office.
QR code patient enrollment
Print your QR code for the waiting room. Patients scan, enter their info, and are enrolled automatically. No staff time required.
Real-time dashboard
Every patient conversation, escalation, and scheduled message in one place. See what's happening across your practice at a glance.
R
Remi · Dr. Galey's Practice
● Active
Day 5 after surgery
Hi Sarah — hope you're recovering well! How's the swelling looking today compared to yesterday?
Still pretty swollen but the ice seems to be helping. My knee feels warm though, is that normal?
Warmth in the first week is common and usually part of normal healing. Keep icing 20 min every 2 hours. If you notice redness spreading from the incision, fever over 101.5°F, or sudden increased pain, call the office right away.
Ok thank you so much, that helps a lot!
FAQ

Common questions
from practices like yours.

Yes. MendAId is built with HIPAA compliance as a core requirement. Patient data is encrypted in transit and at rest. We do not use patient data to train AI models, and your protocol content remains your intellectual property.
No. MendAId works completely independently via our secure dashboard and QR code patient enrollment — no IT project, no months-long implementation, no EHR vendor approval required. You can be live the same day you sign up.
Remi uses two-tier escalation. Life-threatening keywords (chest pain, can't breathe, unresponsive) trigger an immediate instruction to call 911. Urgent but non-emergency symptoms simultaneously alert your on-call staff by SMS while Remi responds to the patient. When in doubt, Remi always errs toward directing patients to contact your office.
Under 30 minutes for most practices. You upload your existing post-op protocols or discharge PDFs, configure your message timeline (day offsets from surgery), and print your QR code. There's no IT involvement, no vendor credentialing, and no staff training beyond a 10-minute walkthrough of the dashboard.

Ready to give every patient
the care they deserve?

Set up in under 30 minutes. No EHR integration. No IT department.

Schedule a Demo

Physician-built · HIPAA-Compliant · Protocol-driven · Not a clinical decision tool